Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Pernox Ltd ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Description

We provide AI consultancy services including but not limited to:

• Business process analysis and optimization
• AI strategy development and implementation guidance
• Technology assessment and recommendations
• Project management and advisory services
• Training and knowledge transfer

3. Service Agreements

Specific services will be detailed in separate Service Agreements or Statements of Work ("SOW") that will include:

• Scope of work and deliverables
• Timeline and milestones
• Fees and payment terms
• Specific terms and conditions

4. Client Responsibilities

The Client agrees to:

• Provide accurate and complete information
• Grant necessary access to systems and personnel
• Respond promptly to requests for information
• Make timely payments as specified in the SOW
• Maintain confidentiality of our methodologies and recommendations

5. Intellectual Property

5.1 Our Intellectual Property

We retain all rights to our pre-existing intellectual property, methodologies, tools, and knowledge base. Any improvements or derivatives thereof remain our property.

5.2 Client Intellectual Property

The Client retains ownership of their pre-existing intellectual property. Any work product created specifically for the Client will be owned by the Client, subject to our right to use general knowledge and experience gained.

6. Confidentiality

Both parties agree to maintain confidentiality of all proprietary and confidential information disclosed during the course of our engagement. This obligation survives termination of the service agreement.

7. Payment Terms

• Fees are as specified in the relevant SOW
• Invoices are due within 30 days of invoice date
• Late payments may incur interest charges
• All fees are exclusive of VAT where applicable
• Expenses will be reimbursed at cost with prior approval

8. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability is limited to the fees paid under the relevant SOW
• We exclude liability for indirect, consequential, or special damages
• We provide recommendations based on available information and best practices
• Implementation outcomes depend on factors beyond our control

9. Termination

Either party may terminate a service agreement:

• With 30 days' written notice
• Immediately for material breach (after 15 days to cure)
• Immediately for insolvency or bankruptcy

Upon termination, the Client remains liable for all services provided up to the termination date.

10. Indemnification

The Client agrees to indemnify and hold us harmless from any claims arising from the Client's use of our recommendations or their business operations.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

12. Force Majeure

Neither party will be liable for delays or failures due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or pandemic-related restrictions.

13. Contact Information

For questions about these Terms, contact us: